| EDUO

FAQ

Questions? We have answers!

What is eduo.me?

Eduo.me is an online tutoring platform that connects students with professional tutors across various subjects, providing personalized and flexible learning experiences.

How does eduo.me work?

Students can browse available tutors, choose a suitable one based on their preferences, and schedule lessons at their convenience. Tutors provide online lessons via our platform.

What subjects can I learn on eduo.me?

You can learn a variety of subjects, including languages (English, Spanish, German, etc.), math, science, business studies, and many more.

Who are the tutors on eduo.me?

Our tutors are experienced professionals with relevant qualifications in their respective fields. Each tutor undergoes a verification process before joining our platform.

How do I pay for lessons?

Payments are made securely through our platform using various payment methods such as credit/debit cards, PayPal, and other local options.

Can I schedule lessons at my convenience?

Yes, eduo.me offers flexibility, allowing you to book lessons based on your availability and preferred tutor schedules.

What if I’m not satisfied with my tutor?

If you're not satisfied with your tutor, you can switch to another tutor or contact our support team for assistance.

Is there a free trial lesson available?

Some tutors may offer trial lessons, allowing you to assess their teaching style before committing to a full session.

What equipment do I need for online lessons?

You’ll need a stable internet connection, a computer or mobile device, and a headset with a microphone for the best learning experience.

How can I become a tutor on eduo.me?

You can apply to become a tutor by filling out the application form on our website. Our team will review your application and get in touch with the next steps.

How does eduo.me ensure the quality of tutoring?

We have a thorough vetting process for tutors and continuously monitor feedback to ensure the best learning experience for students.

Can I get a refund if I cancel a lesson?

Refunds depend on our cancellation policy. If you cancel within the allowed timeframe, you may be eligible for a full or partial refund.

Is my personal information safe on eduo.me?

Yes, we prioritize your privacy and data security, ensuring all personal information is protected according to GDPR guidelines.

How do I contact support?

You can contact our support team through email or live chat on our website for any assistance or inquiries.

Can I use eduo.me on my mobile device?

Yes, our platform is mobile-friendly, and you can access it via your smartphone or tablet.

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FAQ